Choose each person's role
See what the Owner, Administrator and Staff member roles can do, and pick the right one for each person.
Everyone on your team signs in to the dashboard with a role, and the role decides which sections they see and what they can change. There are three fixed roles: you can't create custom roles or grant individual permissions.
The three roles
- Owner: full control of the restaurant, including the team and other Owners.
- Administrator: manages the menu, the restaurant, stamp cards and Staff members.
- Staff member: handles orders and stamps or redeems loyalty cards.
| Can… | Owner | Administrator | Staff member |
|---|---|---|---|
| Open the restaurant's dashboard | Yes | Yes | Yes |
| See orders and change their status | Yes | Yes | Yes |
| Find cards, give stamps and hand out rewards | Yes | Yes | Yes |
| Correct stamps and set up programs | Yes | Yes | No |
| Edit products and categories | Yes | Yes | No |
| Create and edit coupons | Yes | Yes | No |
| Change My restaurant details and hours | Yes | Yes | No |
| Turn on Tablet Mode and pair tablets | Yes | Yes | No |
| See the Overview and support access | Yes | Yes | No |
| Invite people and change roles | Yes | Yes | No |
| Ask the assistant | Yes | Yes | No |
| Apply the changes the assistant proposes | Yes | No | No |
The dashboard only shows the sections your role can open. A Staff member, for example, sees Orders and Stamps. Your role appears next to your name in the dashboard menu.
How to choose
- Staff member for people serving customers: waiters, cashiers, bar staff. They update order statuses, add stamps and hand out rewards, but can't touch the menu or settings.
- Administrator for whoever runs day-to-day operations: the menu, coupons, Tablet Mode, stamp programs and Staff members.
- Owner for the business's owners or partners. It's the only role that invites or changes other Owners and Administrators, and that applies changes proposed by the assistant.
Rules worth knowing
- You can have several Owners, but at least one must always remain active.
- Nobody can change their own role or remove themselves: someone else with permission has to do it.
- Administrators can only invite, change or remove Staff members.
- Zimtig support can see your team but never change it.
Frequently asked questions
Can I create a custom role, like a cashier who only sees orders?
No. Roles are fixed. Staff member is the most limited: it sees orders and stamps.
Can Staff members see the restaurant's sales?
No. The Overview is only visible to Owners and Administrators.
Who can correct a stamp?
Owners and Administrators (in the Android app, only the Owner). Staff members add stamps and redeem rewards, but can't correct them.
How do I change someone's role?
In Team, pick the new role from the list next to their name. See Invite your team.